Refund policy

Refund Policy

At Dalvory, we are committed to customer satisfaction. If you are not entirely satisfied with your purchase, we’re here to help.

Returns

• You have 30 days from the date of purchase to initiate a return.
• To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.
• Certain items, such as perishable goods, custom products, or sale items, may not be eligible for return. This will be clearly indicated on the product page.

Refunds

• Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed within 7-10 business days, and the credit will be applied to your original method of payment.

Exchanges

• If you need to exchange an item for a different size, colour, or model, please contact us at info@Dalvory.com. Exchanges are subject to product availability.

Shipping Costs

• Shipping costs for returning items are non-refundable unless the return is due to our error (e.g., incorrect or defective items).

Contact Us

If you have any questions about our refund policy, please email us at info@Dalvory.com.